We at Focaldata are on a mission to close the knowledge gap on public opinion. Our superstar research team is the cornerstone of achieving this, and now we’re looking to expand the team. This is a role within the Research Services team to lead on delivering full cycle quantitative research from set up to outputs.

What you’ll be doing

In this role, you will have the opportunity to own research projects from start to finish and act as the key client contact for each of your projects. To achieve this you will:

• Be responsible for the end-to-end delivery of projects, including client management, creation of surveys and fieldwork management, analysis and insight report creation and presentation.
• Lead client comms — providing weekly updates, answering queries, ensuring clients are happy with their experience of working with Focaldata and getting what they need from their research.
• Run qualitative projects on our qualitative AI platform FD_AI and interpret qualitative data, although this will be less frequently than running quantitative projects.
• Engage and communicate with clients with the aim of furthering our relationship and identifying other opportunities for research.

Who you are: skills and experience

This role will require someone who already has learned and successfully applied the fundamentals of running quantitative research. You should already have experience of communicating with clients but should now be looking for greater project ownership and to be the key client lead on all your projects. Specifically, you will have:

• Approximately 4 years of research or market research experience
• Experience of completing quantitative research including things like questionnaire design, creating analysis specs and data tables, and creating compelling presentations with data charts.
• Experience using either SPSS, R or Python
• Experience of communicating with clients.
• Be highly organised with the ability to manage multiple projects at any given time
• Keen to work in client service and desire to exceed client expectations
• The ability to interpret and visualise data

If you feel like you have consolidated your traditional research skills and are now looking to widen your research skills, such as using AI in research, as well as stepping up to lead in client and project management we are looking for you!

Who you are: mindset

We are looking for someone who is curious to take on a new challenge and help us to deliver outstanding work to our clients. In order to achieve this the ideal candidate:

• Is self-driven and wants to learn new skills
• Enjoys working in a team
• Takes ownership for their work
• Creates momentum to ensure the project moves from one stage to the next

About Focaldata

At Focaldata, we’re building a new kind of tech-enabled research agency — that offers clients deep insight at the speed of software. You’ll get the opportunity to work alongside a highly collaborative team of researchers, client leads, engineers, data scientists and product specialists. We do impactful work with leading organisations, from brands like New Balance to campaign groups like Hope not Hate and non-profits like the Bill and Melinda Gates Foundation. Join us.

Focaldata is proud to be an equal opportunities employer. We believe in the value of a diverse and inclusive workforce for our business, team and customers. We encourage all applications regardless of age, disability, gender, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation.